Track all your customer communication in one central place with our Service Desk System
The Service Desk System provides a fully featured communication platform that allows customers to open tickets via the web or by email and provides staff with quick and easy access to customers profile and service management
Create departments to group similar tickets and separate responsibilities.
Collect any additional information required for your workflows and processes.
Tickets can be opened and replied to via the web or by email.
Setup escalation rules to perform automated actions and enforce SLAs.
Track and assign tickets to individuals for consistency and management.
Supports file attachments for additional context.
Give your customers access to the help they need, whenever they need it.
Deliver awesome support 24/7.
Ensure your customer service is always online with a searchable self-help knowledgebase that delivers answers to questions even when you can’t.
|Registered Clients||250 Clients||1000 Clients||Unlimited|
|Total Disk Space||15GB||60GB||200GB|